Documents and Records Management Compliance

Objectives

• To understand document and records management lifecycle
• To understand ISO 15489 records management standard
• Review how to implement a records management system based on ISO 15489
• Help create business case and requirements for the selection and procurement of document and records management
• Create a document and records management plan of action to implement in their organization and learn from best practice implementations and case studies
• Concepts for managing information and content, such workflow, business process and collaboration
• Review industry leading solutions and vendors in this marketplace
Using metadata, business classification scheme, taxonomy and setting retention plans
• Lean about legislation, standards and regulation
• Set up search and retrieval
• Setting up access controls and security
• Develop storage models, audit trail and storage technologies

Outline

Strategy and understanding key elements of Documents & Records Management Compliance
• Introduce document and records management
• ISO 15489 Part 1 and Part 2 overview
• Business case and drivers
• Business requirements for managing document and records
• Managing information as an asset
• Understanding the terminology
• Document and records management strategies
• Information governance

Concepts and set up components
• Document and records lifecycle
• Capture and storage management
• Storage and handling
• Preservation and archiving
• Metadata and indexing
• Classification schemes
• Searching and retrieving
• Controls and security
• Legislation, standards and regulation

Process and delivery
• Information gathering: audit and survey
• Building a business case
• Business requirements
• ISO 15489 Part 1
 How to set ISO 15489 policies and standards
 Assigning responsibilities and authorities
 Establishing procedures and guidelines
• Business classification scheme
• IT infrastructure details
• Model office and rollout

Implementation Planning
• Implementation planning
• ISO 15489 Part 2
 Designing, implementing and administering specialized systems for managing records
 Integrating records management into business systems and processes
• Information audit: monitoring compliance
• Project and programme planning

Case Studies
• Introduction to case studies
• Group 1 – Strategy: Developing a business case
• Group 2 – Concepts: Training and awareness programme
• Group 3 – Process: Developing policy and standards

Who Should Attend ?

Professionals and leaders who wish to learn more about document management strategies for improving organisational efficiency
Personnel moving into leadership roles to embrace better controls for managing paper and electronic documents
Information Security Professionals
Document Controllers and Administrators
Document and Records Management Personnel
Document Management Supervisors
Suppliers, Solution Providers and Vendors
Executives
Users of Document and Records Management
Personnel seeking to enhance their skills
IT Management
Technical Staff