Improving productivity and Effective Human Resources Administrator

Objectives

• Describe the work and structure of a modern personnel (HR) department
• State why accurate and accessible HR records and processes are essential
• Describe the steps involved in administering a recruitment campaign
• State the HR requirements for the induction of a new employee
• Describe the uses of different selection and recruitment tools
• Help to plan and administer performance appraisals
• Contractual difference and the reasons behind them.
• State the benefits of having an HR Strategy and long term HR Plan

Outline

AN OVERVIEW OF THE HR FUNCTION
• Roles and Responsibilities of the Human Resources Administrator
• Typical HR Department Structures
• Centralized vs. Distributed HR
• The HR service Centre Concept
• Where the Department fits in the Organization
• HR Jobs and Systems
• Qualifications and Professional Study

Working with Employees and Job Analysis
• Terms and Conditions of Employment
• Rights and Obligations of Employers and Employees
• Health and Safety
• Complying with Employment Law
• Job Analysis
• Developing Job Descriptions and Person Specifications
• The Use and Application of Job Analysis Information

Recruitment and Selection
• HR Planning
• Recruitment Process
• Recruitment Sources and Methods
• Selection Process
• The Application and CV’s
• Assessment and Development Centers
• Aptitude Tests
• Psychometric Profiling
• Reference Checking and Screening, Contracts and Offers

Training and Development
• Introduction to Training and Development
• Training Administration
• Induction and Basic Job Training for New Employees
• The Science of Adult Learning
• Learning Styles
• The Training Coordinator
• The Training Cycle
• Validation and Evaluation

Performance Management and the Administration of Pay
• Introduction to Performance Management
• The Performance Appraisal
• Administration Requirements
• Links to Salary Increase and Bonus
• The Pros and Cons of Performance Appraisals
• Pay and Reward, Compensation and Benefits
• Salary Structures
• Payroll Administration
• Personal Action Planning

Who Should Attend ?

• Current Personnel (HR) Administrators
• HR and Training staff
• Line Managers considering a new career in HR and seeking a comprehensive overview of the department’s role and activities