Setting KPIs & Goals for Effective Job Performance
Course Details
Objectives
• appreciate the strategic planning process
• identify relevant and important KPIs
• align yourself with corporate KPIs and individual accountabilities
• write clear and SMART goals
• guide your staff to achieve the goals
Outline
Performance Management
• The performance management cycle
• Types of goal
Achievement Goals
• Vision, mission and strategic areas
• Strategic planning process
• Level of key performance indicators (KPI)
• Parts of KPIs
• Linking department objectives to corporate KPIs
• Setting quantifiable baseline, stretched, transformational targets
• Demonstration of a systematic planning process
Accountability Goals
• Reviewing key outcomes of a job
• SMART goal criteria
• Level of outcome
Managing Towards Goal Achievement
• Clarity in goal setting
• Acknowledging progress
• Redirecting behavioral issues
Who Should Attend ?
Managers, executives, officers, engineers, project team leaders and supervisors who need to set goals for their team, themselves as well as guide their subordinates to set relevant goals.
